Shipping & Return Policy

General Shipping

Orders have a flat rate domestic shipping charge of $6.50.  Shipping time ranges from 3-7 days.  Packages are shipped through USPS priority mail.

Orders are typically processed and shipped out within 48 hours of being placed if the item is in stock. Should the item not be in stock we will contact you within 24-48 hours.

We cannot not take responsibility for packages that are lost, stolen or delayed through the postal system.

 


Returns

If any product delivered to you arrives in a faulty or damaged condition, or is not as described on our website, we will exchange the product or reimburse you. If we are unable at the time of return to replace or exchange returned goods, we will reimburse your credit card for the amount initially charged for the purchase including packaging and postage charges.

You can exchange or refund any undamaged product purchased from us as long as it is returned unused and with proof of purchase within 20 days of purchase.  If undamaged goods are returned to us for exchange or refund, we do not refund packing and postage charges. Return of undamaged goods for exchange or refund is entirely at your cost and risk.

We are unable to refund or exchange pierced earring purchases, in accordance with health regulations.

In order to return a product, you must notify us through our contact page. We will send instructions for returning your item via email within 48 hours.